Terms of Service

Yaxbe is operated by Yaxbe LLC, a Utah limited liability company at 7533 S Center View Ct Ste N, West Jordan, Utah 84084. In these terms, “Yaxbe,” “we,” and “us” mean Yaxbe LLC. “You” means the organization that has an account with us, and anyone using the service through that account.

Legal notices: legal@yaxbe.com
Support: support@yaxbe.com

Yaxbe is software that helps professional services organizations author, review, and agree statements of work with their own clients. It produces a structured document that a named recipient can open by link, read, comment on, and accept.

We describe what the service does on our website. We do not promise that it will produce any particular commercial outcome.

You must be at least 18 and able to enter a binding contract. You are responsible for what happens under your account, including the actions of everyone you invite to it.

Keep your credentials secure. Tell us promptly if you believe an account has been compromised.

Your content stays yours. Scope, rates, templates, clause libraries, material you send us to build a scope, and anything else you put into Yaxbe belong to you. We claim no ownership of it.

You grant us a limited licence to host, process, and display that content, solely so we can provide the service to you. That licence ends when the content is deleted.

You are responsible for the personal data you put in. When you add a client contact, send us a call recording to build a scope, or send a document to a named recipient, you are the controller of that personal data and we are your processor. You are responsible for having a lawful basis to share it with us. Our obligations as your processor are set out in the Data Processing Agreement, which forms part of these terms.

Material you send us to build a scope may be processed by AI models. There is no upload feature in the product. Turning discovery material into a structured proposal is done by a Yaxbe team member personally, using their own AI tooling, outside the product — not an automatic pipeline Yaxbe’s own systems run. See the Privacy Policy’s “AI processing” section for how this works today. Do not send us, or the AI tools used to process it, material you are not permitted to disclose.

Do not use Yaxbe to:

• send anything unlawful, deceptive, or that infringes someone else’s rights
• send us material you have no right to share
• attempt to access another customer’s data, or probe, scan, or test the security of the service without our written permission
• resell or white-label the service to third parties as your own product, except where a written agreement with us permits it
• send bulk unsolicited messages of any kind

We may suspend an account that is causing harm, and will tell you why.

Security issues: security@yaxbe.com. We will not pursue good-faith security research reported to that address.

Subscriptions are billed monthly in advance unless a written agreement says otherwise. Fees are stated at the point of purchase.

You can cancel at any time, from within the product. Cancellation takes effect at the end of the billing period you have paid for. We do not refund partial periods.

We may change prices. If we do, we will give you at least 30 days’ notice before the change applies to your subscription, and you may cancel before it takes effect.

Taxes are your responsibility unless we are required to collect them.

We try to keep Yaxbe available and working. We do not guarantee uninterrupted service, and we may take it down for maintenance. Where we can give notice of planned downtime, we will.

The service is provided as it is. To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

The software, the design system, the templates and clause libraries we provide, the Yaxbe name and mark, and everything else we created remain ours. Using the service does not transfer any of it to you.

Where we provide default templates or clause language, we provide them as a starting point. They are not legal advice, and we do not warrant that they are suitable for any particular engagement. Have your own counsel review anything you send to a client.

Documents sent from Yaxbe carry a small “Powered by Yaxbe” mark by default. Plans that include removing it say so at the point of purchase.

Each of us may learn confidential information about the other. Each of us will protect the other’s confidential information with at least reasonable care and use it only for the purpose it was shared for. This does not apply to information that is public, already known, independently developed, or that we are legally required to disclose.

You may stop using Yaxbe at any time.

We may end the agreement if you materially breach these terms and do not fix it within 30 days of us telling you, or immediately if the breach cannot be fixed or the law requires it.

When your account closes, you can export your data. We will keep it available for export for at least 30 days after closure, then delete it in accordance with the Privacy Policy. Accepted documents and their acceptance records are also delivered to both parties by email at the time of acceptance, so a copy exists outside our systems.

To the extent the law allows:

• neither of us is liable to the other for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data
• our total liability arising out of these terms is capped at the amount you paid us in the 12 months before the event giving rise to the claim

Nothing here limits liability that cannot be limited by law.

You will defend and indemnify us against third-party claims arising from your content, from your use of the service in breach of these terms, or from your handling of your clients’ personal data.

We may update these terms. If a change materially affects you, we will give at least 30 days’ notice by email or in the product before it takes effect. Continuing to use Yaxbe after that means you accept the change.

These terms are governed by the laws of the State of Utah, without regard to conflict of laws principles. The exclusive venue for any dispute is the state and federal courts located in Salt Lake County, Utah.

If a provision is unenforceable, the rest still applies. Our failure to enforce a term is not a waiver of it. You may not assign this agreement without our written consent; we may assign it in connection with a merger or sale of substantially all our assets.

These terms, together with the Privacy Policy and the Data Processing Agreement, are the entire agreement between us about the service.